Consumer Affairs And Customer Care

Name: Consumer Affairs And Customer Care
Author: Reena Yadav, Deepti Gupta And Snehlata Rana
ISBN: 9789387684706

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Product Specifications

Publisher	JSR Publishing House All B.Com books by JSR Publishing House
ISBN	9789387684706
Author:	Reena Yadav, Deepti Gupta And Snehlata Rana
Number of Pages	276
Edition	Third Edition
Available	Available in all digital devices

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Consumer Affairs And Customer Care by Reena Yadav, Deepti Gupta And Snehlata Rana

Book Summary:

This book has been specially designed to meet the syllabus requirements of B.Com.(Hons.) and B.Com. (Pass) Course of University of Delhi. All care has been taken to cover each and every topic. The syllabus has been discussed and analyzed in a prescribed and systematic manner. The book is divided into five units covering the entire syllabus of consumer affairs and customer care.

Audience of the Book :

This book Useful for B.Com Student.

Table of Content:

UNIT-I: Conceptual Framework

UNIT-II: The Consumers Protection Act, 1986

UNIT-III: Grievance Redress Mechanism under the CPA, 1986

UNIT-IV: Consumer Protection in India

UNIT-V: Competition Law

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